KARAN G at 11:57, Oct 28: Hi, this is Karan, how may I assist you today?

You: Hi, I tried to transfer ___g.net for a while but it kept saying the domain is still block. I tried tried but it didn’t work. I just cancelled transfer to try transfer again. Can you tell me how I start transfer it again.

KARAN G at 11:58, Oct 28:Is it a transfer away from Godaddy?

You at 11:59, Oct 28:transfer to Godaddy from 1&1

KARAN G at 12:01, Oct 28 : https://www.godaddy.com/help/transfer-my-domain-to-godaddy-1592

You at 12:02, Oct 28: the problem is there is no way I click to transfer because it (___g.net) shows the word “Decline” and there is no way I click to start transferring.

KARAN G at 12:04, Oct 28: have you tried to contact your current Registrar?

You at 12:04, Oct 28: I did, it is unblock. I just want to start over to see does it work or not.

You at 12:24, Oct 28: So, if I follow the link you gave me above, I have to pay another $10.99.

GoDaddy Guide at 12:24, Oct 28:Thanks! Select the best option, so we can find you the right Guide.WordPress/HostingSSL CertificationEmailWebsitesDomainsSomething else

You at 12:24, Oct 28:Domains

GoDaddy Guide at 12:24, Oct 28:Connecting you with one of our

GoDaddy Guides. You can message us at your own pace and we will respond within 5 minutes.

Neha Sharma at 12:25, Oct 28:Hey, I am Neha, your Godaddy guide for today.Neha Sharma at 12:26, Oct 28:How can I help you?

You at 12:26, Oct 28:Hi, I tried to transfer ___g.net for a while but it kept saying the domain is still block. I tried tried but it didn’t work. I just cancelled transfer to try transfer again. Can you tell me how I start transfer it again.

GoDaddy Guide at 12:24, Oct 28:Connecting you with one of our GoDaddy Guides. You can message us at your own pace and we will respond within 5 minutes.

Neha Sharma at 12:25, Oct 28:Hey, I am Neha, your Godaddy guide for today.

Neha Sharma at 12:26, Oct 28:How can I help you?

You at 12:26, Oct 28:Hi, I tried to transfer ____g.net for a while but it kept saying the domain is still block. I tried tried but it didn’t work. I just cancelled transfer to try transfer again. Can you tell me how I start transfer it again.

Neha Sharma at 12:28, Oct 28:Sure, will check in the account, if the transfer is initiated the previous one.

Neha Sharma at 12:28, Oct 28:Before moving forward, would you please confirm your Customer number and pin to validate the account.

You at 12:28, Oct 28:____31

You at 12:28, Oct 28: —

Neha Sharma at 12:30, Oct 28:Got it.

Neha Sharma at 12:30, Oct 28:Please confirm the domain name you are transferring to us?

Neha Sharma at 12:30, Oct 28: Please confirm the domain name you are transferring to us?

You at 12:31, Oct 28: ___g.net

Neha Sharma at 12:32, Oct 28:As I can see the transfer was declined.

Neha Sharma at 12:32, Oct 28: Can you try to transfer the domain again, and it takes 7 days to transfer the domain.

You at 12:33, Oct 28: I did many times, it didn’t work. I hit the cancellation to start over but there is no way I try it again.

You at 12:34, Oct 28: I checked with the 1&1 already, it’s unblock.

Neha Sharma at 12:35, Oct 28:I am looking into the status.

You at 12:36, Oct 28: thanks

Neha Sharma at 12:39, Oct 28: This domain has been transferred to another registrar .

Neha Sharma at 12:40, Oct 28:It seems the domain was in reseller or pro account.

You at 12:40, Oct 28:are you sure?

You at 12:40, Oct 28:___g.net

Neha Sharma at 12:41, Oct 28:Yes, correct.You at 12:41, Oct 28:If you said that, please credit back my money.

Neha Sharma at 12:43, Oct 28:I would request you to please once contact the reseller team at (480) 505-8857

Neha Sharma at 12:43, Oct 28:And they will check the domain status and will check the issue.

You at 12:43, Oct 28:This domain was used to be with Godaddy, then I transferred it to 1&1 last year. and now I transfer back to Godaddy and there is the problem.

You at 12:44, Oct 28:this domain is current with 1&1, not with Godaddy.

You at 12:46, Oct 28:I have question, the domain is with 1&1 and how come Godaddy can sell it?

Neha Sharma at 12:47, Oct 28:I completely understand, your point. When I try to pull up the account with the domain it shows the domain was in different account and is in non active status.

You at 12:47, Oct 28:okay, thank you

Neha Sharma at 12:47, Oct 28:Appreciate your understanding.